If a Minerva University student is in need of help, please reach out to the appropriate resource below. For life threatening emergencies, call for immediate help or go to the nearest hospital emergency room.

Emergency Numbers

Berlin

112 – Ambulance & Fire

110 – Police

London

999 – Ambulance, Fire, & Police

San Francisco

911 – Ambulance, Fire, & Police

Seoul

119 – Ambulance & Fire

112 – Police

Minerva Staff Member Emergency Contact Information

Berlin

+49 151 24039851

London

+44 (0)7752 628704

San Francisco

+1 415 864 9010

Seoul

+821 055532890

MySSP

For urgent mental health concerns that are not immediately life threatening, Minerva partners with MySSP for global, 24/7 phone and chat support at no cost to students. If you are having thoughts about self-harm, indicate that when you are prompted and they will help you right away. If that is not part of your experience, you will be able to talk to someone within 24 hours, usually much sooner. Visit their site for the current numbers and chat service: MySSP.app

General Concerns

For non-urgent concerns about about currently enrolled student, please contact studentlife@minerva.edu.

Counseling and Psychological Services (CAPS)

Minerva University has a team of professionals that offer culturally-informed counseling and psychological services for currently enrolled students. For non-urgent psychological concerns about a Minerva student contact caps@minerva.edu.

Prohibited Sexual Conduct

Any report of Prohibited Sexual Conduct, as defined by our policy, will be taken seriously and addressed promptly. Minerva will act to end the prohibited conduct, prevent its recurrence, and provide appropriate remedies to affected parties.

For concerns about sexual assault and relationship violence please contact psc@minerva.edu.